Accessibility Statement

♿ Accessibility Statement for Stellost

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At Stellost, we believe everyone should be able to shop, explore, and experience our website with comfort and confidence — regardless of ability. We are committed to making our site accessible to all users, including those with visual, auditory, motor, and cognitive disabilities. Our goal is to ensure an inclusive online environment where everyone can enjoy our products and services.

 

We strive to meet and maintain compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, a set of internationally recognized best practices for improving web accessibility. This includes efforts like using descriptive alt text for all images, maintaining consistent structure and navigation, offering keyboard-accessible content, ensuring strong color contrast, and avoiding flashing or distracting visuals. We design our layout to be mobile-responsive, screen reader friendly, and as intuitive as possible across all modern browsers and assistive technologies.

 

Accessibility is an ongoing journey, and while we are continuously testing and improving our site, we know there’s always room to grow. If you encounter any difficulty using any part of our website — whether due to visual limitations, screen reader access, keyboard navigation issues, or anything else — we want to hear from you. We are committed to addressing issues promptly and providing alternative support when needed.

 

 

🛠 How to Reach Us for Accessibility Support

 

 

If you experience any barriers on our site or would like to request help, you can reach our team directly in the following ways:

📧 Email: stellost26@gmail.com

💬 Live Chat: Use the chat icon in the bottom corner of our site for real-time help

We respond to all accessibility-related requests within 1–2 business days, and we are happy to assist with product information, order support, or navigating the site.

 

We appreciate your feedback — it helps us build a better experience for everyone. Thank you for being part of the Stellost community.